No Waste Brewing System Coffee or tea pods reduce waste because you only brew one cup at a time. There are no loose coffee or tea grounds to contend since they are neatly packed into a pod. Instant Hot Water – Powerful Boiler In addition to its ability to brew coffee or tea, you can dispense instant hot water for making cocoa, soups, instant cereal and other cooking needs. The boiler allows for up to 60 cups of coffee to be brewed per hour. Durable Construction Many of the parts including the pod holder, drip tray and water reservoir are dishwasher safe. The housing is made of durable plastic that won’t flex or bend like other pod machines. The drip tray and back splash (area behind the cup) is made of brushed metal. Smart Brew Technology Choose between coffee or tea brew settings. When you press the coffee button, the Bunn Commercial Pod Coffee Maker will exert the optimum pressure on the pod to extract all of the flavor and aroma from the coffee grounds. When the tea button is pressed, the machine automatically compensates for the less dense tea pod and pulses water through for a slower more precise extraction. Universal Pod Holder Unlike other pod machines on the market that require you to purchase their branded pods for their specific model, Bunn features the only patented pod holder that accepts multiple size pods from various manufactures from 45 to 61 mm in size – nice feature! Variable Brew Setting The portion/volume control permits brewing to your preferred strength from 4 to 12 ounces. The setting lever is located just under the coffee and tea buttons. Water Tank The water tank easily removes from the back of the unit for cleaning. Due to its 46 oz. size, enjoy several cups of coffee before refilling. Unique Pod Holder Bunn takes the hassle out of dealing with pods. Many other pod machines require you to actually handle the spent – often very hot pod. After brewing with the My Café, simply remove the pod holder and turn it up side down to discard the pod into the waste basket. Bunn included two pod holders to prevent residual flavor transfer if you are using tea pods or flavored coffee pods. Installation & Accessories Your Bunn coffee maker has excellent instructions and brewing tips, and they are key to the proper set up and use of your brewer. Since the Bunn pod coffee makers are unique in their simple operation, be sure to follow the few steps required to get started. The advanced spray head requires occasional cleaning to prevent lime build up in the screen. Bunn included a clever device for cleaning, which resembles a long slender spring. Detailed instructions on how to use it are included. Service & Support All Bunn products are offered with an unlimited toll free technical support service by calling 1-800-352-2866, and they offer a full, two-year parts and labor warranty for home or office use. Product Specifications: Colors: Black Power: 1450 watts for the water heater, 1500 watts total Volts: 120 Amps: 12 amps UL, Commercial UL, and NSF Certified (needed to pass local health inspection if used in a commercial setting). Size: 12.5"H x 7.75"W x 10.66"D Weight: 9.75 pounds Body Material: Molded plastic and metal Warranty: 2 years parts and labor Support: Unlimited toll free technical support